Privacy Policy

1. Handling of Personal Information

EXSAQ COSME Operations ("we") considers the protection of personal information to be an important responsibility and strives to manage and use it appropriately.

2. Personal Information We Collect

We may collect the following information when providing our services.

• Name and phonetic spelling
• Address, postal code, and prefecture
• Phone number
• Email address
• Purchase history

3. Purpose of Use

• Shipping and delivering products
• Handling order confirmations and inquiries
• Analysis for service improvements
• Information about new products and campaigns (only with consent)

4. Disclosure to Third Parties

We do not provide personal information to third parties without your consent, except when required by law. However, we may provide information to shipping carriers for product delivery.

5. Security Management

We implement appropriate security measures to prevent leakage, loss, or damage of personal information.

6. Contact

For requests related to disclosure, correction, or deletion of personal information, please contact us through the inquiry form.